IT Services for Businesses > 24/7 Call-out Support

24/7 Callout Support

ITS offers 24-7 call-out support services, designed to minimise network, server and PC downtime for our customers. For emergency requirements, we can arrange for one of our IT engineers to be at your company within four hours of a call, however our response times are often much quicker.

With our dedicated help desk personnel and IT team, you can be confident that your calls will be dealt with promptly and professionally. Our IT engineers recognise the costs associated with IT downtime and are therefore dedicated to rectifying problems as quickly as possible.

Customer satisfaction in our call-out support services is evident through the feedback we receive. Examples are below.

“IT engineer, Simon Dinsdale is always friendly and efficient; he interacts very well with our staff and understands our IT requirements and systems. He is an absolute credit to the company!” Censis

"ITS’ employees are helpful, knowledgeable, and they offer timely advice and support." Censis

“Always helpful and on-hand for any IT problems we encounter, and happy and able to assist us with improving our IT systems and equipment.” Censis

"A very knowledgeable company with good response times." INEOS Fluor



Contact our team today

For further information, please contact
our team on +44 (0)1642 222232 or
email enquiries@its-it-services.co.uk